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If you are not receiving the invoices sent to your registered email, you need to update your information. This is done by contacting your or calling customer service. The numbers vary by segment: 311-9999 (Business Banking), 311-9898 (SME Banking), or 311-9500 (Corporate Banking).

Si busca que su negocio emita comprobantes de manera automatizada, el BCP ofrece integraciones comerciales: Factoring Electrónico facturas bcp facturacion

If you use automatic debit, ensure you aren't manually paying the same amount on the due date, as the system will still process the automated pull. 4. Consultation and Validation If you are not receiving the invoices sent