If the headphones won't connect, reset them by holding the power button for 10 seconds while they are off. Microsoft Learn specific driver for your laptop's brand (e.g., Dell, HP, or Asus)? How to Connect Bluetooth Headphones to Laptop Windows 7
While these headphones are generally plug-and-play with modern operating systems like Windows 10 and Windows 11, users running Windows 7—a legacy operating system no longer supported by Microsoft—frequently encounter driver-related issues that prevent the headphones from functioning correctly. p47 wireless headphones driver windows 7 link