Resetting the SEPM 14 Administrator Password: A Complete Technical Guide
This utility was effectively implemented and widely used in SEPM versions 11.0 through 12.1. In SEP 11.0, administrators could reliably reset a forgotten admin password by double-clicking the batch file in the Tools folder. However, this changed significantly in version 12.1, and even more so in version 14. Resetting the SEPM 14 Administrator Password: A Complete
How to Recover and Reset the Symantec Endpoint Protection Manager (SEPM) 14 Administrator Password this changed significantly in version 12.1