Submit a ticket if you cannot access your account. Red Giant/Maxon Support Page: Resources for common issues. Best Practices for Managing Your Red Giant Credentials
You cannot license new Red Giant products without the Maxon App. Download and install the latest Maxon App.
Here is the breakdown of how the Red Giant ID system actually works, and how to troubleshoot it so you can get back to creating. red giant id and password work
从本质上讲，「Red Giant ID and password work」不仅仅是一个登录操作的简单描述，而是等多重因素协调运行的最终表现。当登录失败或许可证异常时，不必焦虑。大多数问题都可以通过以下途径解决：
Go to the Maxon login page and click Forgot Password . Resetting your password updates your credentials to the modern authentication standard. Error: Red Giant Plugins Showing Watermarks (Red X) Submit a ticket if you cannot access your account
Your Red Giant ID is now a Maxon ID. Use the Maxon App. Keep your recovery email updated. And when in doubt, reset—don’t reinstall.
: You can create a dedicated "Password Keeper" using simple cardstock or recycled materials to keep these hints organized and off your digital devices. Download and install the latest Maxon App
If you own older, perpetual versions of Red Giant products (e.g., Trapcode Suite 15), you may need to bring them into the new app. In the Maxon App, click on the tab. Select "Manage Licenses" . Choose "Import old Red Giant Serial Numbers".