Since the VID/PID alone does not reveal the product name, physically inspect your USB ports:
In some community reports, this specific chip has been linked to "fake capacity" drives (e.g., drives reporting 16TB but having significantly less actual physical storage). usb device id vid 1e3d pid 198a updated
Conflicting driver residue from older installs. Since the VID/PID alone does not reveal the
Once the Chipsbank tool detects the device (you will see the VID/PID listed in the software): Select the connected drive from the interface. usb device id vid 1e3d pid 198a updated