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100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do

Getting guests through the door requires a proactive approach to branding and sales. 100 Tips for Hoteliers Peter Venison pdf

Why? Because after two years of social distancing and digital check-ins, guests are starving for real human interaction. Venison’s tips—the eye contact, the name repetition, the sincere apology—are the only competitive advantage left that technology cannot buy. 100 Tips for Hoteliers: What Every Successful Hotel

Cleanliness is non-negotiable. Venison highlights that a single speck of dust or a stray hair can permanently destroy a hotel's reputation. the name repetition