If the touch screen is unresponsive, try a "hard" power cycle to clear the temporary memory: Turn the printer off.
If you perform this reset once, it is a temporary fix. If you have to do it twice, you absolutely must open the printer and clean the physical ink pads. how do i reset my epson wf 3720 printer full
If your printer is showing a "service required" or "waste ink pads at end of life" error, a standard factory reset will not clear it. You must reset the internal counter. How To Reset Epson Printer To Factory Settings ? If the touch screen is unresponsive, try a