By methodically going through these steps, you should be able to identify and potentially resolve the issue related to fetching the device certificate and TPM public key mismatch on your Palo Alto device.
When this failure occurs, the firewall cannot validate its unique hardware-bound identity. Consequently, it blocks dependencies such as Cloud Identity Engine (CIE) syncing, telemetry data collection, and automatic certificate renewals. Why the Error Occurs By methodically going through these steps, you should
This bug is fixed in the following PAN-OS versions: By methodically going through these steps
"Failed to fetch device certificate: TPM public key match failed" telemetry data collection
He opened a ticket for the post-incident report.
Then, the status line changed. Updated: Success