When you call, you'll first hear an automated voice. If the automated voice gives you an option to talk to a live activation representative, select that option. If not, —this should force the automated system to transfer you to a live person.
Help you check if your computer meets the .
The Search for a Windows Vista Home Premium Product Key: Better, Safer Alternatives for Modern Users
Disconnect the Ethernet. This forces the installer to let you skip the key entry (or use the generic key above).
If you purchased an upgrade version digitally, check your email archives. What to Do If the Sticker is Damaged or Lost
Even with a valid key, you might encounter the dreaded "The Windows Vista Home Premium product key you typed is invalid for activation" error. Before you panic, try these standard fixes: