Dutch Bros Employee Handbook Top Repack (Plus)

Unlike a single, monolithic rulebook, Dutch Bros uses a two-document system. Every job posting reinforces that new hires must "adhere to all company policies and procedures as laid out in the ". This dual-framework separates the company's guiding philosophy from its operational logistics.

These three principles are held in balance to ensure every customer experience is "mind-blowing". The philosophy reinforces the company's mission statement: "to love people, make a difference in the community and provide extraordinary experiences to all". This "Love All, Serve All" mentality positions Dutch Bros as a "people company serving coffee, not a coffee company serving people". dutch bros employee handbook top

Because stands operate with lean shifts, arriving on time is critical. The handbook outlines a strict point system or warning tier for unexcused absences or tardiness. 4. Code of Conduct and Professional Boundaries Unlike a single, monolithic rulebook, Dutch Bros uses

The operational core of the handbook focuses on executing high-volume orders without sacrificing quality. The workflow is divided into highly specialized roles. Systemized Stations These three principles are held in balance to

Spreading positivity to customers and fellow team members. 2. Equal Employment and Inclusion