If the driver installation utility cannot find your printer over the network:

Save the executable file ( .exe for Windows or .dmg for Mac) to a known location, such as your Downloads folder. Installing the Driver on Windows

Use the search bar on the support home page and enter .

The website should automatically detect your operating system (e.g., Windows 11 or macOS 14). If it detects incorrectly, use the manual dropdown menus to choose your specific OS and system version. Step 3: Choose and Download the Driver File

Type into the support search bar and select your model from the dropdown list.