: Open the companion MyKi Watch app on your smartphone and perform a manual sync to save your recent tracking history to the cloud.
To backup your data, you'll need to sync your watch with your smartphone or computer. You can do this using the MYKI app, which is available for both iOS and Android devices. Once you've synced your data, you can proceed with the hard reset process. How to Hard Reset MYKI Watch 4
If the battery is too low, the reset command may fail. Charge it fully. : Open the companion MyKi Watch app on
This usually means you are logged in as a "Secondary Member" rather than the "Administrator." Only the primary account that first paired the watch can authorize a factory reset. How to Hard Reset MYKI Watch 4