Ensure the USB cable is securely connected to a functional port directly on the computer, avoiding unpowered USB hubs. If using Wi-Fi, verify both the printer and computer reside on the exact same network frequency (2.4GHz vs 5GHz).

Type your specific model name (e.g., "M1132") into the search bar.

If Windows automatically installs a generic driver, the full HP software suite may not install. In that case, go to Control Panel > Devices and Printers , right-click your HP printer, select Printer Properties > Advanced , and change the driver to the newly downloaded HP version.