: The guide provides a deep dive into the Avaya JTAPI architecture, explaining how method invocations translate into CSTA (Computer Supported Telecommunications Applications) messages exchanged with the TSAPI service.

: The central telephony engine that processes phone calls, routing, and media streams.

You can find the official guide on the Avaya support site by searching for the document number 02-603488 . To jumpstart your development, here are the essential steps for building your first client:

Outlines requirements for secure connection between the JTAPI client application and the AES server using Transport Layer Security (TLS) .