Here is a comprehensive guide to understanding and fixing this error. What Causes This Error?
Click the three dots (...) under the game tile > Manage > Verify . Here is a comprehensive guide to understanding and
Type DISM.exe /Online /Cleanup-image /Restorehealth and press . Wait for completion. Type sfc /scannow and press Enter . Type DISM
| Cause | Explanation | |-------|-------------| | | The installed driver supports only Vulkan 1.0, not 1.1 or higher. | | Corrupt or old Vulkan loader | The system’s vulkan-1.dll (usually in C:\Windows\System32 ) is outdated. | | Third-party DLL interference | Tools like MSI Afterburner (RivaTuner), EVGA Precision, ReShade, or older Vulkan SDK packages place their own vulkan-1.dll in the application’s folder, overriding the system loader. | | Incomplete Vulkan runtime installation | Some Windows builds lack the latest Vulkan Runtime; certain games install an older version. | | Windows version limitation | Very rare, but Windows 7 with older platform updates may lack full Vulkan 1.1 support. | | Cause | Explanation | |-------|-------------| | |
To resolve the error, the following steps should be taken in order.
If you are attempting to run a modern game on an older graphics card (such as the NVIDIA GTX 600/700 series or AMD HD 7000 series), your hardware may lack architecture-level support for Vulkan 1.1 or 1.2 features. Review the game's minimum system requirements to verify if your GPU is officially supported. To help narrow down the cause, could you tell me: What triggers this error? What graphics card (GPU) is installed in your PC? Are you using a desktop or a laptop ?
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